Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: July 10, 2025

Introduction

Welcome to konasan.com, operated by PT KONEKSI NUSANTARA INDONESIA ("konasan", "we," "us," "our"). konasan is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Our Services provide gaming payment solutions to help game developers and publishers integrate payment systems into their games. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information ("Personal Information") from you in various ways, including when you:

  • Register for an account
  • Use our payment services
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

Personal Information may include your name, email address, postal address, phone number, company information, and payment details.

Usage Information

We automatically collect certain information about your use of our Services, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Operating system information

Payment Information

When processing payments through our Services, we collect payment card information including card number, expiration date, and billing address. This information is transmitted securely to our payment processors and is not stored on our servers in complete form.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide and maintain our gaming payment services
  • Account Management: To create and manage your account
  • Customer Support: To respond to your inquiries and provide technical support
  • Communication: To send you updates, newsletters, and marketing communications
  • Analytics: To analyze usage patterns and improve our services
  • Security: To detect and prevent fraud and security threats
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your Personal Information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our Services, processing payments, or conducting business operations.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Consent

We may share your information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage systems
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

  • Access: Request a copy of your Personal Information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your Personal Information
  • Portability: Request transfer of your data to another service
  • Restriction: Limit how we use your information
  • Objection: Object to certain uses of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PT KONEKSI NUSANTARA INDONESIA

Address:

Jl. Noto Sukardjo Ruko Hijau Toska No.2
Desa/Kelurahan Pandowoharjo
Kec. Sleman, Kab. Sleman
Provinsi Daerah Istimewa Yogyakarta
Kode Pos: 55512

Phone: +62 822 5864 1155

Email: contact@konasan.com

Website: https://konasan.com